Awadh is a Customer Success Manager with 3+ years of experience driving revenue retention and account growth in SaaS startups.
At Apna, he delivered ~140% NRR across 25+ enterprise accounts by strengthening CXO-level relationships, leading tailored enablement programs, and driving upsell and cross-sell strategies.
Awadh is skilled in renewals, data-driven adoption strategies, competitive analysis, and stakeholder engagement, with a proven ability to align customer success with organizational growth.
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